Cancellation — and why there is nothing to cancel.

• No cancellation is required. There is no active subscription or renewal checkout, and TradeLoop will not create a new charge through the private-beta journey.
• Disable legacy reminders: Settings → Email Preferences → "Billing reminders" turns off any remaining access-expiry reminder.

• Where: Settings → Account → "Delete account". Self-service; no email tickets required.
• When: the account and user-linked product domains are removed immediately. Security, deletion-audit, legal-remediation, subject-free revocation, and unlinkable invite-redemption records can remain under the retention limits in our Privacy Policy.
• Refunds: account deletion does not create a new payment or silently replace the refund process. If an existing captured charge may be refundable, request remediation through the Refund Policy.
• Effect on data: retained security or legal records are not presented as completely deleted. The audit database currently has no automated expiry; the planned 365-day active / 7-year archive workflow is not operational. See the Privacy Policy for the exact Progress deletion and account-erasure boundaries.

We reserve the right to suspend or terminate accounts that violate the Terms of Service: uploading manipulated trade data, circumventing prop-firm rules, abusing the API. Wherever possible we provide notice and an opportunity to export your data first. Where ongoing platform safety requires immediate action we may suspend first and notify you afterwards.

Cancellation questions or escalations: email [email protected] or use the Contact page.